Returns & Exchanges
We want you to love your gear, so we offer a 60-day return window for items in brand new, unused condition with all original tags attached. Please note that shipping fees are non-refundable and a return shipping fee will be deducted from your total refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unused items back in their original packaging and include the packing slip inside the box to ensure faster processing.
- 3.Attach the Shipping Label
Download and print the prepaid shipping label provided by the portal, then securely affix it to the outside of your package.
- 4.Drop Off and Refund
Drop off your package at any authorized carrier location; once received and inspected at our Seattle factory, your refund will be issued to your original payment method.